LOREDANA PARFENI

Client-Focused Professional | Childcare & Customer Service Specialist

Iași, RO.

About

Empathetic and highly organized professional with proven experience in childcare and direct client relations, adept at fostering positive environments and managing diverse needs. Successfully leveraged strong communication, problem-solving, and teamwork skills to enhance engagement and ensure well-being across educational and customer service settings. Eager to apply a dedicated work ethic and adaptive mindset to contribute to a dynamic team.

Work

Summer Kindergarten Program

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Educator

Iași, Iași, Romania

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Summary

Led engaging educational and developmental activities for children aged 2-5, ensuring a safe and supportive learning environment.

Highlights

Supervised and cared for 20+ children aged 2–5, ensuring their safety, well-being, and positive engagement in a nurturing environment.

Designed and delivered age-appropriate educational and creative activities, promoting social, emotional, and cognitive development through interactive learning.

Maintained effective daily communication with parents, providing updates on children’s activities and progress to foster strong partnerships.

Collaborated seamlessly with colleagues to create a positive, inclusive, and stimulating learning atmosphere for all participants.

Education

Alexandru Ioan Cuza University of Iași

Iași, Iași, Romania
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Bachelor American Studies

Economic Administrative College of Iași

Iași, Iași, Romania
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Diploma Economic Technician

Languages

Romanian

English

Skills

Communication

Client Relations, Parent Communication, Interpersonal Skills, Active Listening, Verbal Communication.

Organization & Management

Time Management, Activity Planning, Inventory Management (FIFO), Attention to Detail, Event Coordination.

Problem Solving

Conflict Resolution, Adaptability, Crisis Management, Critical Thinking.

Customer Service

Client Interaction, Information Provision, Client Direction, Customer Support, Relationship Building.

Childcare & Education

Child Supervision, Activity Delivery, Developmental Support, Safe Environment Creation, Engaging Activities.

Teamwork

Collaboration, Supportive Environment, Cross-functional Cooperation.

Software Proficiency

Microsoft Word, Microsoft PowerPoint, Microsoft Excel.